Maya by JBRH · Hotels

Your front desk works shifts. Your guests arrive at all hours.

Maya welcomes each guest as they arrive, speaks their language, keeps enquiries answered on WhatsApp and email, and brings the right person in when a guest needs one — across every shift and entrance. Your team keeps judgement, approvals and anything physical.

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What Maya does for hotels

Greets guests in their language

Maya continues naturally in English, Hindi, Telugu, Tamil, Kannada or Malayalam, and can interpret between a guest and your staff.

Keeps enquiries answered between shifts

Room queries, directions and WhatsApp messages get a reply and a next step; anything sensitive waits for your team's approval.

Hands over to a person cleanly

When a guest needs a human, Maya routes them to the right team with the context already captured — nobody repeats themselves.

Questions hotels ask

Can Maya handle guests who don't speak English?

Yes — Maya speaks and understands English, Hindi, Telugu, Tamil, Kannada and Malayalam, switches automatically, and can interpret between a guest and your staff.

Does Maya replace our front-desk team?

No. Maya handles the repetitive greeting, enquiry and routing work so your team can focus on guests who need a person. Judgement, approvals and physical help stay with your staff.

Meet the real Maya in two minutes

Talk to Maya live — free →